AB Nurses Support Services Pty Ltd is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), which govern how we collect, use, store and disclose personal information.
What is personal information and why we collect it
Personal information refers to any information or opinion that identifies an individual. This may include, but is not limited to:
- Names, addresses, email addresses and phone numbers
- Employment history, qualifications and skills
- Accreditations and right to work documentation
- Bank and superannuation details
- Assessment results, references and police checks
- Career objectives and employment preferences
We collect this information to provide recruitment and staffing services, including matching candidates with suitable job opportunities and assisting employers in finding qualified staff.
How we collect personal information
We collect personal information through various methods, including:
- Direct interactions such as interviews, phone calls and emails
- Online submissions via our website
- Publicly available sources and professional platforms
- Third parties such as referees, clients and background check providers
- Cookies and digital tracking technologies
While we take reasonable care, we are not responsible for the privacy practices of external websites linked through our platform.
How we use and disclose your information
Your personal information may be used and disclosed for purposes including:
- Assisting you in finding employment or engaging staff
- Supporting career development, training and assessments
- Conducting background checks and due diligence
- Facilitating workplace placements and rehabilitation
- Providing information to referees, clients or government authorities where required
- Analysing labour market trends and workforce data
We will always seek your consent before sharing your information with potential employers for job opportunities.
Sensitive information
Sensitive information includes details such as health records, criminal history, or other personal data defined under the Privacy Act. We only collect sensitive information when it is necessary for employment purposes and handle it with strict confidentiality and care.
Third party disclosures
In some cases, we may receive personal information from third parties. Where this occurs, we take reasonable steps to ensure you are informed and that the information is handled in accordance with this policy.
We may also share information with contracted service providers, including:
- IT and software providers
- Legal and financial advisors
- Background screening agencies
- Insurance and compliance professionals
All third party providers are required to maintain strict confidentiality and adhere to privacy obligations.
Security of personal information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
When your information is no longer required, we will securely destroy or de identify it. However, certain records may be retained for a minimum of seven years in accordance with legal and business requirements.
Access and correction
You have the right to request access to the personal information we hold about you and to request corrections if necessary.
Requests must be made in writing, and we may require identification to verify your identity before releasing any information. Administrative fees may apply for providing copies of your data.
Maintaining data accuracy
We are committed to ensuring that your personal information is accurate, complete and up to date. If any details need to be corrected, please contact us promptly so we can update our records.
Policy updates
This Privacy Policy may be updated from time to time to reflect changes in legislation or business practices. The latest version will always be available on our website.
Contact us
If you have any questions, concerns or complaints regarding this Privacy Policy, please contact us:
AB Nurses Support Services Pty Ltd
31 Harris St
Lynbrook Victoria 3975
Email: info@abnursessupportservices.com.au
Phone: 1300 120 708