Support at Home – In‑Home Aged Care
At AB Nurses, we understand that most older people want to stay in the comfort of their own home and community for as long as possible. Our in‑home aged care services are designed to make that possible, coordinating care, supports and funding so you can live safely, independently and with dignity at home for longer.
What is the Support at Home program?
Support at Home is a new Australian Government in‑home aged care program that funds services for older people who want to keep living safely and independently in their own homes. It brings together previous in‑home supports into one system, with funding based on your assessed care needs and services delivered by approved providers.
Under Support at Home:
- You are assessed through My Aged Care.
- You are given a funding classification based on your care needs.
- You choose an approved provider, like AB Nurses, and enter into a service agreement.
- Together, we plan and deliver services that match your goals, preferences and budget.
If you were receiving a Home Care Package, your funding is transitioned to Support at Home on an equivalent level so you are not disadvantaged, with a “transitioned HCP” level that reflects your previous package.
Our Support at Home Services
At AB Nurses, we provide a wide range of in‑home supports under government‑funded aged care, including:
Personal Care
Help with showering, dressing, grooming, mobility and continence care so you can stay comfortable and safe at home.
Household Assistance
Support with cleaning, laundry, meal preparation and light home tasks to keep your home tidy and manageable.
Health and Wellbeing Support
Medication support, nursing care, wound care and coordination of allied health such as physiotherapy or podiatry where required.
Transport and Social Support
Assistance to attend medical appointments, go shopping, visit family and friends and stay connected with your community.
Technology Assistance
Help to set up and use helpful devices and safety technology, such as personal alarms, tablets, smart phones or telehealth tools.
Compassionate Care for Independent Living
At AB Nurses, we know many older Australians want to remain in the comfort of their own home and community for as long as possible, close to their routines, memories and sense of independence. Our role is to make that safer and easier, by coordinating in‑home supports that fit your life rather than asking you to change it.
With the new Support at Home program, getting help at home is more flexible, and we work with you to understand your goals, organise the right mix of services and make the most of your government‑funded budget. We handle the day‑to‑day details—from planning visits to explaining how your funding is used—so you can enjoy peace of mind and continue living on your own terms, with care delivered in a way that feels warm, respectful and empowering.
Funding Classifications and Budgets
Under Support at Home, each person approved for ongoing services is assigned one of eight funding classifications based on their assessed care needs. Each classification has an annual budget (indexed each July) that is managed quarterly and can be used with your chosen provider.
There are eight ongoing funding levels, with current indicative annual budgets ranging from around $10,700 up to approximately $78,000 per year, including an amount set aside for care management.
Budgets are paid quarterly, and you can carry over up to $1,000 or 10% of any unspent funds (whichever is greater) into the next quarter.
If your care needs change over time, you can request a reassessment through My Aged Care, which may place you into a higher classification with a larger budget.
Under Support at Home, each participant is allocated one of 8 funding classifications for ongoing services. These are set after your aged care assessment and provide an annual budget (indexed each July) that you can use with your chosen provider.
f you have questions about funding, assessments or how the program works in practice, you are always welcome to contact our team for guidance and support.
Why Choose Us
AB Nurses partners with you and your family to make the most of the new Support at Home system by offering:
- Person‑centred, culturally respectful care that reflects your preferences and background.
- A dedicated care partner to coordinate, monitor and review your services with you.
- Flexible support that can increase, decrease or change focus as your needs change over time.
- Experience across both disability and aged care, which is especially helpful if you are transitioning between systems or have more complex needs.
Contact Us Today
Need help understanding the Support at Home program or planning in‑home aged care for yourself or a loved one? Our friendly team can guide you step‑by‑step, from My Aged Care registration and assessment through to choosing services and making sense of your budget.
Call Us
1300 120 708
Or email info@abnurses.com.au and we will get in touch to discuss how we can support you or your family member to live safely and comfortably at home.
